Automatically classify
your Jira issues

Auto-Triage AI reads incoming Jira tickets and sets priority, component, and labels — instantly and consistently. Free for up to 10 users.

Start Free — 30-Day Trial

Why Auto-Triage?

Instant Triage

New issues are classified within seconds of creation. No more backlog grooming sessions.

🎯

Consistent Priority

AI-driven priority assignment follows your rules — every time, without human bias.

🔒

Secure & Private

Prompt injection defenses, PII scrubbing, and configurable guardrails. Your data stays in your Atlassian tenant.

🏷️

Labels & Components

Automatically set labels and components with customizable mappings and allowlists.

⚙️

Full Control

Configure thresholds, toggle fields, define custom project context. You decide what the AI changes.

🚀

Bring Your Own LLM

Connect any Ollama, OpenAI, or compatible endpoint. Self-hosted or cloud — your choice.

Simple Pricing

Start free with your own LLM, or upgrade for a managed, zero-config experience.

Free

Free for up to 10 users
  • Up to 10 users included
  • Bring your own LLM (Ollama, OpenAI, etc.)
  • 30-day free trial of SprintLoom hosted LLM
  • All triage features included
  • PII scrubbing & prompt injection defense
  • Community support
Get Started Free

Enterprise

Let's talk
  • Unlimited users
  • Everything in Premium
  • Custom AI model fine-tuning
  • Dedicated LLM infrastructure
  • On-premise or private-cloud deployment
  • SSO / SAML integration
  • SLA-backed support with a dedicated engineer
  • Custom triage workflows & webhooks
Contact Us

How It Works

From install to autopilot in three simple steps.

1

Install

Install Auto-Triage from the Atlassian Marketplace and choose your LLM provider.

AT
Auto-Triage AI
Atlassian Marketplace
Get it now
Free to try
2

Configure

Set your priority rules, label mappings, and confidence threshold in the admin panel.

Connection Settings
Endpoint
Model
qwen2.5:0.5b
Threshold
Test & Save
3

Done

New Jira issues are automatically triaged. Review, adjust, or let it run on autopilot.

PROJ-42 Login page returns 500
Priority
High
Component
Authentication
Labels
bug login
Auto-triaged just now

Get In Touch

Interested in early access or have questions? Drop us a note.